Client Services Manager (Adtech)

TL;DR

Client Services Manager (Adtech): Managing a portfolio of client accounts and overseeing end-to-end campaign delivery with an accent on performance optimization and client retention. Focus on maximizing platform value through programmatic media strategies and proactive account health monitoring.

Location: Hybrid (Copenhagen, Denmark) - Requires 3 days per week in the office (2 core days + 1 flexible day).

Company

hirify.global is a global adtech company powered by Persona Intelligence, helping brands and agencies activate high-value audiences across fragmented media landscapes.

What you will do

• Act as the primary point of contact for a portfolio of client accounts to build trusted relationships.
• Lead client onboarding and campaign launches, ensuring end-to-end successful delivery.
• Set up, manage, and optimize campaigns to meet and exceed agreed KPIs.
• Monitor campaign performance and account health to proactively address risks.
• Collaborate with Sales, Product, and Engineering teams to support client retention and growth.
• Deliver client training and provide detailed performance reporting and post-campaign analysis.

Requirements

• 1–3 years of experience in client-facing account management or customer success roles.
• Strong understanding of digital advertising and programmatic media.
• Must be based in Copenhagen to adhere to the hybrid work model.
• Ability to manage multiple campaigns and accounts simultaneously in a fast-paced environment.
• Strong analytical skills to interpret and act upon campaign performance data.
• Excellent communication and relationship-building skills.

Nice to have

• Hands-on knowledge of programmatic ecosystems (DSPs/SSPs and the bidstream).
• Experience with 3rd party ad servers (e.g., DCM, Adform) and verification tools (e.g., IAS, DoubleVerify, MOAT).
• Experience with tag management systems like Google Tag Manager or Adobe Launch.

Culture & Benefits

• Competitive salary and holiday allowance.
• Flexible hybrid working model balancing in-office synergy with personal flexibility.
• Access to physical and mental health and wellbeing benefits.
• Comprehensive medical coverage plan.
• Inclusive workplace culture that celebrates diversity and authenticity.