Customer Sales Director (SaaS)

TL;DR

Customer Sales Director (SaaS): Managing and expanding a portfolio of SMB and mid-market accounts to drive retention and growth with an accent on consultative selling and technical value delivery. Focus on identifying upsell/cross-sell opportunities and shaping the commercial motion for a new function.

Location: Hybrid (Dublin, Ireland) — Must be based in Dublin and work from the office 3-4 days per week

Company

hirify.global and dbt Labs provide data infrastructure that helps organizations automate data movement and transform it into reliable, governed insights for analytics and AI.

What you will do

• Own a portfolio of SMB and mid-market accounts with a dual focus on retention and growth.
• Identify and manage upsell and cross-sell opportunities through the full sales cycle from lead to close.
• Serve as the primary point of contact for customers to understand goals and flag risks early.
• Contribute to shaping and iterating the at-scale commercial motion for a new business function.

Requirements

• 2+ years of closing experience in technology sales with a proven track record of exceeding targets.
• Experience managing a high-volume book of business across SMB and mid-market accounts.
• Ability to translate complex technical concepts into a consultative sale.
• Based in Dublin and available to be in the office 3-4 days per week.
• Excellent communication skills to engage stakeholders from developers up to the CTO.
• Experience with SQL or a strong willingness to learn.

Culture & Benefits

• Unlimited vacation policy and generous paid time-off (PTO).
• Equity stake via RSU stock grants.
• 100% employer-paid medical insurance and excellent healthcare.
• Pension coverage and monthly cell phone stipend.
• Home office and wellness stipends.
• Professional development, training opportunities, and paid parental leave.

Hiring process

• Interview with a Talent Acquisition Partner to align on skills and experience.
• Interview with the Hiring Manager.
• 1:1 interviews with members of the Sales and Solutions Architecture teams.
• Practical project evaluation.