Lead Researcher (User Experience Research)

TL;DR

Lead Researcher (User Experience Research): Designing and implementing user research programs for a new Mobile/PC game with an accent on mixed-method UX research and end-to-end research strategy, execution, synthesis, and insight delivery. Focus on driving measurable player experience improvements and influencing product design decisions through evidence-based recommendations, while scaling research practices and mentoring other researchers.

Location: Remote (US) with quarterly travel for in-person research at our LA-based Lab required

Salary: $169,600 - $253,000 USD (CA, CO, NJ, NY, and WA)

Company

hirify.global is a video game and global interactive entertainment company developing and live-operating mobile and PC games.

What you will do

• Lead user research initiatives to deepen understanding of player experience across game development and live operations
• Partner strategically with product leadership to inform design vision, roadmap priorities, and player experience strategy
• Own the end-to-end UX research function: define research strategy, execute studies, synthesize results, and deliver actionable insights
• Design and run high-impact quantitative and qualitative studies (surveys, usability playtests, IDIs, focus groups) and translate findings into recommendations that influence measurable outcomes
• Collaborate cross-functionally with teams such as Game Design, UX Design, Product Management, Production, Marketing, and Data Analytics
• Manage external research partners as needed and help evolve and scale research methodologies and best practices; mentor other user researchers

Requirements

• Location: Must be based in the US
• 8+ years of end-to-end UX research experience in gaming (developer/publisher or research agency)
• Strong mixed-method UX research expertise with ability to select and apply appropriate methodologies across production stages
• Proven track record of driving measurable product or player experience improvements through research insights
• Experience supporting product strategy and roadmap decisions in complex, cross-functional environments
• Experience working with and managing external research vendors

Culture & Benefits

• Healthcare benefits, retirement benefits, paid holidays, paid “free days,” and unlimited paid time off
• Equity and bonuses may be available in addition to base pay
• Quarterly travel for in-person research at the LA-based Lab
• Opportunity to elevate the craft and maturity of UX research across the organization

Hiring process

• Application through hirify.global’s official website
• Interviews to evaluate research experience, stakeholder partnership, and ability to deliver actionable insights