Growth Account Manager (Fintech)

TL;DR

Growth Account Manager (Fintech): Managing the commercial growth of an existing B2B customer portfolio in the DACH market with an accent on expansion revenue and strategic account planning. Focus on identifying upsell/cross-sell opportunities, leading commercial negotiations, and building a scalable growth motion.

Location: Remote, Germany

Company

A growing B2B SaaS scale-up simplifying expense management for finance and HR teams across Europe.

What you will do

• Own expansion ARR growth across the customer portfolio through upsell and cross-sell opportunities.
• Lead commercial conversations from initial opportunity through negotiation and closing.
• Partner with Customer Success Managers to translate customer success into commercial growth.
• Analyze customer usage and CRM insights to uncover new buying signals.
• Develop scalable playbooks and structured engagement plans for customer expansion.
• Collaborate with Product, Marketing, and Sales to share customer insights and improve processes.

Requirements

• 4+ years of experience in Commercial Account Management or Customer Success B2B SaaS roles.
• Proven track record of growing existing accounts through upsell or cross-sell.
• Native German speaker with professional English proficiency.
• Strong consultative communication and negotiation skills.
• Analytical mindset and confidence using AI technology to improve productivity.

Nice to have

• Experience using HubSpot or similar CRM platforms.
• Background in HR Tech, FinTech, Expense Management, or ERP software.
• Experience working closely with Customer Success teams.

Culture & Benefits

• Opportunity to build and shape a new Account Management function from the ground up.
• High level of ownership over account strategies and ways of working.
• Work within a diverse, international team with a flat structure and high transparency.
• Competitive salary and performance-based bonus focused on expansion ARR growth.
• Direct access to leadership.