Strategic Account Manager (Fintech)

TL;DR

Strategic Account Manager (Fintech): Managing the full commercial relationship and strategic growth for complex financial institutions with an accent on enterprise compliance technology and unified controls frameworks. Focus on driving renewals, identifying expansion opportunities, and leading executive-level business reviews to ensure platform value and client retention.

Location: Must be based in Houston

Company

hirify.global is a data operating platform that organizes enterprise data into actionable information to protect and promote business growth for multinational companies.

What you will do

• Own the full commercial lifecycle, including renewals, churn forecasting, and expansion strategy for a portfolio of regulated financial institutions.
• Lead executive business reviews focusing on compliance posture, regulatory risk, and platform value.
• Drive inbound expansion deals independently and collaborate with Account Executives on strategic growth.
• Monitor account health and risk, developing intervention plans to ensure long-term client satisfaction.
• Manage complex escalations and hold internal teams accountable for resolution.
• Translate technical and operational updates into actionable insights for client stakeholders.

Requirements

• Deep knowledge of enterprise compliance technology, including communications and trade surveillance.
• Understanding of the financial services regulatory environment and global banking mandates.
• Proven experience in multi-stakeholder account management within regulated financial institutions.
• Expertise in commercial lifecycle management for enterprise SaaS, including renewals and negotiations.
• Strong operational accountability with the ability to manage escalations and ticket triage independently.

Culture & Benefits

• Global mission with a passionate community.
• Highly competitive compensation package.
• Fully covered health coverage for employees and their families.
• Generous time-off policy and flexible work schedule.

Hiring process

• Initial exploration of core factors including salary, location, and values alignment.
• Deep dive into technical and behavioral competencies.
• Practical work task simulation presented to colleagues and managers.
• Final interviews with senior leadership.