Manager - Solution Engineering (SaaS)

TL;DR

Manager - Solution Engineering (SaaS/ITSM): Leading and developing the Solution Engineering team in Germany and Continental Europe with an accent on scalable strategy and resource alignment. Focus on building high-performing pre-sales teams, solving complex business challenges for prospective customers, and influencing the product roadmap.

Location: Berlin, Germany

Company

hirify.global builds uncomplicated service software that delivers exceptional employee and customer experiences through AI-powered CX and IT solutions.

What you will do

• Lead, mentor, and develop a high-performing Solution Engineering team in Germany and Continental Europe.
• Recruit, onboard, and retain top pre-sales talent according to business growth plans.
• Develop and execute a scalable Solution Engineering strategy and allocate resources across territories.
• Partner with Sales Leadership to improve pipeline quality, forecast accuracy, and win rates.
• Collaborate with Product Management and Marketing to advocate for customer requirements and shape the product roadmap.
• Act as a player-coach, directly supporting strategic opportunities and delivering compelling product demonstrations.

Requirements

• Proven experience managing and developing high-performing pre-sales teams.
• Strong Solution Engineering or Pre-Sales background, specifically within the European market.
• Business-level fluency in German and English.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to lead by example through hands-on engagement and mentorship.
• Experience working cross-functionally within a matrixed organization.

Nice to have

• Experience within the IT Service Management (ITSM) domain.
• Strong understanding of enterprise software sales cycles and customer engagement strategies.
• Experience building competitive playbooks and enablement initiatives.
• Bachelor's or Master's degree.

Culture & Benefits

• Environment focused on enabling employees to find their true potential and passion.
• Strong commitment to diversity, equity, and inclusion for all backgrounds and orientations.
• Equal opportunity employer providing a vibrant and rich workplace environment.