Staff Business Systems Analyst (Workforce Technology)

TL;DR

Staff Business Systems Analyst (Workforce Technology): Designing and optimizing end-to-end expert technology processes and governance frameworks for a global partner ecosystem with an accent on process automation and system integration. Focus on building scalable governance, resolving architectural blockers, and aligning IT solutions with business operations.

Location: Must be based in San Diego or Mountain View, California

Salary: $156,500 – $229,000

Company

hirify.global is a global financial technology platform powering prosperity for millions of customers through products like TurboTax, Credit Karma, QuickBooks, and Mailchimp.

What you will do

• Define long-term capability strategies and synchronize technology changes across the expert ecosystem to deliver a unified experience.
• Analyze complex business problems to implement process automation and strategic business process re-engineering.
• Develop and lead a partner technology compliance framework in collaboration with internal audit and security teams.
• Manage technology releases and act as a strategic gatekeeper, pausing rollouts that pose operational risks.
• Document system connections and identify integration gaps and automation requirements within the platform.
• Translate strategic plans into prioritized technical initiatives and drive their execution.

Requirements

• 5+ years of experience in IT operations within a fast-paced, technology-driven organization.
• Expertise in enterprise systems, integrations, VDI/CloudPC, SSO (PingID), and Contact Center technologies (Amazon Connect).
• Strong proficiency in Business Process Reengineering (BPR) and all phases of the Software Development Life Cycle (SDLC).
• Ability to translate complex technical analysis into actionable insights for senior leadership and non-technical stakeholders.
• Undergraduate degree in business, technical, or science; MIS or Master’s in Computer Science preferred.
• Must be based in San Diego or Mountain View, California.

Culture & Benefits

• Competitive compensation package with a strong pay-for-performance rewards approach.
• Eligibility for cash bonuses and equity rewards.
• Comprehensive benefits package including health and wellness programs.
• Opportunity to lead transformation toward industry-leading service operations technologies.