Sr. Client Success Manager (Fintech)

TL;DR

Senior Client Success Manager (Fintech): Managing the post-sales lifecycle for large enterprise financial institutions with an accent on driving product adoption, retention, and revenue growth. Focus on building strategic partnerships with C-suite executives and translating complex business needs into technical solutions.

Location: Singapore (Must have valid authorization to work; visa sponsorship is not available)

Company

hirify.global is a global data and AI platform empowering investment professionals to manage complex financial information through AI-powered insights.

What you will do

• Lead strategic oversight and planning for the full client lifecycle from implementation to renewal.
• Forge enduring relationships with stakeholders ranging from daily users to C-suite executives.
• Partner with Account Executives to develop account plans and drive revenue expansion.
• Deliver impactful presentations and product demonstrations tailored to diverse audiences.
• Collaborate cross-functionally with Product and R&D teams to advocate for client needs.
• Identify and resolve functional or workflow obstacles to increase platform adoption.

Requirements

• Extensive experience in client-facing or strategy roles within wealth management, private banking, or similar large enterprises.
• Proven track record of driving revenue growth and managing complex enterprise relationships.
• Strong executive presence with exceptional communication and presentation skills.
• Deep knowledge of front, middle, and back office operations in wealth management.
• Valid authorization to work in Singapore is required.
• Bachelor's degree or equivalent professional experience.

Culture & Benefits

• Core values include acting like an owner, building together, and driving innovation.
• Commitment to an inclusive, welcoming environment as an equal opportunity employer.
• Support for individuals with disabilities through reasonable accommodations during the hiring process.
• Opportunities to work within a global team spanning multiple financial hubs worldwide.