Head Of Digital Experience (Fintech)

TL;DR

Head of Digital Experience (Fintech): Owning the vision for customer-facing digital experience and e2e digital journeys across global customer archetypes with an accent on strategic planning and operational oversight. Focus on building high-performing product organizations, driving digital transformation, and aligning C-level executives with the digital roadmap.

Location: Hybrid (Stockholm, Sweden)

Company

Global innovator in payments technology powering the growth of millions of businesses across five continents.

What you will do

• Lead strategic planning and operational oversight across all customer-facing digital channels and product teams.
• Design and deliver end-to-end digital journeys aligned with market expectations and global customer archetypes.
• Manage the digital roadmap and dependencies to ensure cross-functional delivery.
• Leverage KPIs and user data to guide decisions, optimize performance, and personalize interactions.
• Collaborate with senior leadership and third-party agencies to ensure digital assets reflect brand values.
• Drive innovation within product and tech teams in alignment with engineering strategy.

Requirements

• 6-10 years of experience in digital leadership, UX, product management, or digital strategy.
• Proven track record of leading large-scale teams, preferably managing 50+ FTE.
• Understanding of the payments industry, financial services regulations, and compliance.
• Experience with digital platforms, APIs, and modern technology stack architecture.
• Ability to influence and align C-level executives and board members.
• English: Business level fluency required.

Culture & Benefits

• Comprehensive training and development programs dedicated to career acceleration.
• Opportunity to work for a company recognized in the top 1% of most sustainable companies worldwide.
• Collaborative environment with a global team of 18,000 innovators.
• Empowering culture that values a can-do attitude and a hunger for growth.