Client Manager (Employee Benefits)

TL;DR

Client Manager (Employee Benefits): Managing end-to-end relationships for a portfolio of employee benefits clients with an accent on strategic benefit design, workplace health, and pension consulting. Focus on driving revenue growth, shaping long-term account strategies, and ensuring exceptional client service delivery.

Location: Must be based in the UK (Hybrid role across 10 UK offices).

Company

hirify.global is a progressive advisory firm providing expertise in pensions, employee benefits, and wealth advisory services with a strong focus on quality and fresh perspectives.

What you will do

• Own end-to-end relationships for a portfolio of existing employee benefits clients.
• Develop and maintain client reward strategies to help achieve people goals.
• Drive revenue growth through consultative support and identifying new opportunities.
• Lead client Quarterly Business Reviews and manage strategic account planning.
• Champion the voice of the client internally to improve NPS and service delivery.
• Coordinate internal teams to resolve complex client escalations and ensure contract renewals.

Requirements

• Must be based in the UK with the right to work.
• Proven experience in Employee Benefits, health & wellbeing, or HCM industry.
• Strong commercial acumen with a track record of growing revenue and securing renewals.
• Exceptional relationship-building skills with senior client stakeholders.
• Ability to lead complex client escalations and provide clear direction.
• Proficiency in shaping and executing long-term account strategies.

Culture & Benefits

• Hybrid and flexible working approach to support work-life balance.
• Commitment to career development through diverse and meaningful work.
• Supportive environment focused on inclusivity, equity, and diversity.
• Investment in training and professional development across various markets.
• Culture that rewards high performance and accountability.