IT Manager (SaaS)

TL;DR

IT Manager (SaaS): Running internal IT operations and information security for a project-based software platform with an accent on infrastructure management and compliance. Focus on maintaining ISO 27001 accreditation, managing Microsoft 365/Azure ecosystems, and leading the internal IT team.

Location: Hybrid - 3 days in office in Manchester (including 1 day at Alderley Park office)

Company

hirify.global delivers powerful, industry-focused software that helps professional services firms and project-based businesses win and manage work profitably.

What you will do

• Lead day-to-day IT operations across hardware, software, identity, networking, and endpoints.
• Administer and optimize Microsoft 365, Azure Identity, Intune, Defender, and Cisco Meraki.
• Act as the business owner for ISO 27001 ISMS and lead the annual Cyber Essentials Plus certification.
• Line-manage and develop the internal IT Analyst.
• Collaborate with the CTO on the IT roadmap and manage vendor contracts and tooling rollouts.

Requirements

• Experience leading IT operations within a SaaS or enterprise software environment.
• Hands-on experience with ISO 27001 ISMS and Cyber Essentials Plus.
• Strong technical skills across Microsoft 365, Azure Identity, Intune, Defender, and Cisco Meraki.
• Proven track record of managing or developing a small technical team.
• Must be based in or able to commute to Manchester for a hybrid work arrangement.

Culture & Benefits

• Private medical and dental insurance.
• Life assurance and 24/7 wellbeing support via Help@Hand.
• Enhanced parental leave.
• Access to discounts via Reward Gateway.
• Regular team outings and a modern Manchester city-centre office.

Hiring process

• Application review and Talent Acquisition call.
• Interview with the Hiring Manager.
• Team interview.