Account Manager (Creative Operations)

TL;DR

Account Manager (Creative Operations): Managing client relationships and operational rhythms for high-impact entertainment projects with an accent on clarity, stakeholder context, and process design. Focus on integrating AI-enabled workflows to improve account memory, meeting preparation, and operational efficiency.

Location: Remote (must align with US Eastern Time)

Salary: Up to CAD 80,000

Company

hirify.global delivers bold, forward-thinking digital solutions and creative operations for major US TV and entertainment brands.

What you will do

• Own account context, including stakeholder needs, priorities, risks, and decision logs.
• Run the client operating rhythm to ensure meetings, actions, and handoffs remain clear and documented.
• Translate vague client requests into actionable steps, dependencies, and clear decision points.
• Utilize AI tools for meeting preparation, stakeholder mapping, summarization, and action tracking.
• Collaborate with internal creative and technical teams to ensure client work moves efficiently.
• Challenge weak assumptions and explain operational tradeoffs to non-technical stakeholders.

Requirements

• Strong written and spoken English proficiency.
• Demonstrable experience in client relationship management, account delivery, or complex operations.
• High agency and structured thinking skills to break down ambiguous work.
• Serious interest and practical experience in using AI tools for account management workflows.
• Comfortable working with collaboration tools like Airtable, Notion, Asana, or similar systems.
• Must be able to work in alignment with US Eastern Time.

Culture & Benefits

• Remote-first environment with an international team.
• Access to modern hardware and AI-enabled workflows.
• Opportunity to work with globally recognizable entertainment clients.
• Access to benefits (country-dependent).
• Fast-moving culture that values thoughtful ideas and process improvement.

Hiring process

• Online video interview with recorded answers.
• First interview with the hiring manager.
• Compensated technical exercise.
• Final interview and exercise review with the hiring manager and COO.