Workplace Technology Lead (LegalTech)

TL;DR

Workplace Technology Lead (IT Infrastructure): Managing end-to-end workplace technology and physical office infrastructure for the London site with an accent on AV systems, hardware lifecycle, and physical security. Focus on program-managing office fit-outs, optimizing new-hire onboarding, and ensuring high-availability of on-site technical systems.

Location: On-site in London (5 days per week)

Company

Legora provides an AI-native workspace for legal professionals to analyze thousands of documents and streamline complex workflows.

What you will do

• Own London's workplace technology end-to-end, ensuring a seamless day-to-day experience for staff and guests.
• Manage the technical side of new-hire onboarding, including device staging, account provisioning, and tool orientation.
• Maintain the AV and conferencing estate, including meeting rooms, all-hands, and event technology.
• Program-manage physical system installations such as cameras, badge access-control, and structured cabling.
• Handle the local hardware lifecycle (provisioning, stock, repairs) and act as the site's top escalation point.
• Oversee the site's technology spend and forecast budgets in collaboration with Finance.

Requirements

• 6+ years of experience in IT, workplace technology, AV, or facilities-adjacent technical operations.
• Proven experience running on-site buildouts and managing physical installs end-to-end.
• Strong program management skills to scope fit-outs and manage vendors and timelines.
• Ability to work on-site five days a week in London.
• Experience managing and developing technical staff as the site scales.

Nice to have

• Experience with Neat, Zoom Rooms, and large-scale AV design and signal flow.
• Knowledge of structured/low-voltage cabling and building systems commissioning.
• Familiarity with physical security infrastructure like Verkada (CCTV and access-control).
• Experience with Meraki networking, Jamf, and Apple Business Manager.
• Exposure to AI-assisted ITSM platforms such as ServiceNow, Jira Service Management, or Freshservice.

Culture & Benefits

• High-performance environment emphasizing ownership over titles and outcomes over intentions.
• Culture of excellence with direct, ego-free feedback.
• Collaborative growth model focused on "mission before ego".
• Opportunity to contribute to a fast-scaling AI-native company with $100M+ ARR.