DTC Community Specialist (Media)

TL;DR

DTC Community Specialist (Media): Overseeing community engagement strategy and daily operations for the MS NOW platform with an accent on moderation, member experience, and real-time interaction during news cycles. Focus on building a constructive community culture, analyzing engagement trends, and collaborating across editorial and product teams to drive membership growth.

Location: Must be based in New York, NY

Salary: $90,000 - $115,000

Company

hirify.global is a global media and entertainment company operating iconic brands across news, sports, and entertainment sectors.

What you will do

• Oversee daily community engagement strategy across comments, discussions, and member groups.
• Manage member interactions and maintain a consistent brand voice.
• Develop and execute community programming including AMAs, watch events, and live discussions.
• Lead real-time engagement efforts during major news events and sensitive moments.
• Interpret and apply community guidelines to complex moderation issues.
• Analyze engagement metrics and provide actionable insights to leadership.

Requirements

• 3+ years of experience in community management, moderation, or audience engagement.
• Must be based in New York, NY.
• Must have unrestricted work authorization to work in the United States.
• Strong written communication skills for engaging diverse audiences.
• Ability to exercise independent judgment in fast-moving or sensitive situations.
• Experience managing community workflows and moderation standards.

Nice to have

• Experience with community platforms, moderation systems, and analytics tools.
• Strong interest in news, media, politics, and civic engagement.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance.
• 401(k) retirement plan with company sponsorship.
• Paid leave and tuition reimbursement programs.
• Access to various employee discounts and perks.
• Opportunity to work within a major, culture-shaping media organization.