Success Manager (Cold Email)

TL;DR

Success Manager (Cold Email/Lead Gen): Managing client campaigns, satisfaction, and retention for a lead generation startup with an accent on cold email strategy and deliverability. Focus on optimizing campaign performance, troubleshooting technical infrastructure, and building scalable delivery processes.

Location: Remote (Colombia, Mexico, Brazil). Working hours are flexible but must align with U.S. time zones for client meetings.

Company

hirify.global is a growing startup providing high-velocity lead generation and cold email services.

What you will do

• Act as the primary point of contact for 20–30 active clients, owning their overall satisfaction and retention.
• Diagnose and resolve underperforming cold email campaigns by troubleshooting deliverability and copy.
• Quality-check campaigns before launch to ensure high performance and measurable outcomes.
• Build and refine delivery documentation and practical playbooks to support business scaling.
• Collaborate with development and outreach teams to resolve technical and infrastructure issues.
• Report directly to the founder on client health, delivery performance, and churn risks.

Requirements

• Experience leading client delivery or account ownership within a growing startup or early-stage company.
• Hands-on expertise in cold email strategy, copywriting, deliverability, and inbox placement.
• Ability to independently write copy and troubleshoot campaign performance.
• Technical proficiency in understanding APIs, automations, and data flows.
• Daily, practical experience using AI tools for operational tasks.
• Must be based in Colombia, Mexico, or Brazil.

Culture & Benefits

• Flexible working hours.
• High-ownership environment with direct impact on company growth.
• Close collaboration with the founder and a fluid, adaptive startup culture.
• Remote-first work arrangement.

Hiring process

• Initial Screening.
• Interview with Founder.
• Final Discussion.
• Offer & Onboarding.