Assistant Vice President Group Disability Management Operations

TL;DR

Assistant Vice President Group Disability Management Operations (Management): Leading national teams to deliver high-quality disability case management and rehabilitation services with an accent on operational performance, scalable models, and continuous improvement. Focus on driving consistent quality, early intervention, and exceptional claimant experience across multiple Canadian offices.

Location: Hybrid work from offices in Etobicoke (ON), Montréal (QC), Moncton (NB), Dartmouth (NS), St. John’s (NL), or Charlottetown (PEI), Canada

Salary: CAD 120,335–190,000

Company

hirify.global is a national health solutions partner dedicated to improving the wellbeing of Canadians through insurance, primary care, and emergency medical services.

What you will do

• Lead and direct national teams responsible for Disability Case Management and rehabilitation ensuring quality, consistency, and capability development.
• Oversee operational execution including case flow, backlog management, and return to work outcomes.
• Build scalable operating models and drive continuous process improvements to enhance efficiency and claimant outcomes.
• Develop people leaders and foster a coaching culture focused on accountability and professional growth.
• Collaborate with stakeholders to operationalize clinical standards and provide insights for escalation and early intervention strategies.
• Act as subject matter expert in Disability Management supporting internal and external partners.

Requirements

• Location: Must be able to work hybrid from one of the specified Canadian offices.
• University degree in business or related field; MBA is an asset.
• Minimum 10 years experience in group insurance disability case management with progressive management roles.
• Strong leadership skills with experience coaching senior managers and leaders.
• English proficiency required for collaboration outside Québec; bilingualism in French preferred.
• Strong business and financial acumen with ability to lead complex operations and service contracts.

Culture & Benefits

• Purpose-driven organization focused on improving Canadian wellbeing.
• Comprehensive benefits including fully employer-paid health and dental coverage from day one.
• Flexible work environment supporting work-life balance and employee growth.
• Robust professional development and leadership programs.
• Collaborative and inclusive culture valuing diverse perspectives and contributions.