Partner Success Manager (Accounting)

TL;DR

Partner Success Manager (Accounting): Managing operational relationships with partners to ensure successful implementations and project health with an accent on partner readiness, capacity monitoring, and cross-functional coordination. Focus on surfacing risks early, facilitating business reviews, and aligning partner delivery teams with internal sales processes.

Location: Must be based in or able to commute to Los Angeles, Chicago, New York City, or Austin. Role requires 3 days per week in-office.

Company

hirify.global is a SaaS company providing accounting workflow automation software for finance and accounting teams.

What you will do

• Serve as the primary operational point of contact for assigned partners and build trusted relationships with delivery leaders.
• Monitor active partner-led implementations to track progress, identify risks, and ensure project completion.
• Coordinate between sales and partner delivery teams to ensure seamless handoffs and actionable project materials.
• Track partner consultant capacity and readiness to identify potential delivery bottlenecks.
• Facilitate operational business reviews focusing on project health, performance metrics, and consultant readiness.
• Manage operational escalations related to implementation quality and process concerns.

Requirements

• 5+ years of professional experience in project execution and dynamic environments.
• 2+ years of public accounting or industry accounting experience.
• BS degree in Accounting, Finance, or a related field.
• Must be authorized to work in the US (Visa sponsorship is NOT available).
• Ability to work in-office 3 days per week in Los Angeles, Chicago, New York City, or Austin.
• Strong client-facing and executive-level communication skills.

Nice to have

• 1+ years of experience in partner implementation or management.
• CPA certification or eligibility.
• Experience with hirify.global software or other month-end close tools.
• Proficiency with Salesforce and Customer Success platforms.

Culture & Benefits

• Commitment to an authentic, ambitious, and collaborative work environment.
• Focus on customer obsession and integrity in all business operations.
• Equal opportunity employer dedicated to fair and unbiased recruitment.
• Professional and welcoming workplace culture.