Senior Field Technical Program Manager (Data Intelligence)

TL;DR

Senior Field Technical Program Manager (Data Intelligence): Driving complex customer engagements for the Data Intelligence Platform with an accent on technical leadership, risk mitigation, and cross-functional delivery. Focus on guiding architectural decisions, managing project scope and budget, and ensuring high-level customer satisfaction within the Canadian market.

Location: Must be based in Canada

Company

Databricks is the data and AI company, providing a unified platform for data, analytics, and AI, founded by the creators of Apache Spark, Delta Lake, and MLflow.

What you will do

• Lead the successful delivery of complex customer engagements by providing technical guidance to implementation teams.
• Guide technical teams through architectural decisions and navigate trade-offs between established and innovative approaches.
• Proactively identify and mitigate technical risks and dependencies impacting project timelines.
• Manage all aspects of programs including scope, schedule, budget, and resources with a focus on technical complexity.
• Act as the primary point of escalation for customers regarding technical delivery issues.
• Facilitate goal-oriented meetings and articulate the Databricks vision to stakeholders.

Requirements

• Must be based in Canada
• Proven experience managing large, complex technical engagements.
• Strong ability to influence technical teams and tailor communication for diverse audiences from engineers to executives.
• Familiarity with managing trade-offs between scope, budget, and timeline.
• Ability to stay current on technology trends and make sound technical decisions.
• Experience with BI, data management, and big data technologies is preferred.

Culture & Benefits

• Comprehensive benefits and perks tailored to regional needs.
• Commitment to a diverse and inclusive culture.
• Opportunity to work with a customer-centric team focused on innovation and continuous improvement.