CRM Specialist (HubSpot)

TL;DR

CRM Specialist (HubSpot/Pipedrive/Dynamics): Configuring and automating CRM platforms to power APM deployment and international expansion with an accent on workflow automation, data quality, and cross-market operational scaling. Focus on designing scalable CRM logic, building integrations via Zapier/Make.com, and developing KPI dashboards for international stakeholders.

Location: Kraków, Poland (Onsite)

Company

hirify.global is a leading European OOH e-commerce enablement platform specializing in locker-based delivery services.

What you will do

• Administer and configure CRM platforms including pipelines, custom objects, and user permissions.
• Design and maintain automations and integrations using Zapier and Make.com to connect CRM with internal systems.
• Translate operational APM deployment workflows into structured CRM logic and processes.
• Ensure data quality through regular audits, deduplication, and lifecycle management.
• Develop dashboards and reports to track pipeline activity and operational KPIs.
• Collaborate with international teams to gather requirements and create scalable configuration.

Requirements

• 2–4 years of experience in CRM administration (HubSpot, Pipedrive, or MS Dynamics 365).
• 2+ years of experience building workflow automations with Zapier or Make.com.
• Strong understanding of data hygiene, APIs, and webhooks.
• Fluent in Polish and English (written and spoken).
• Degree in Business, Information Systems, or equivalent hands-on experience.
• Must be based in Kraków, Poland.

Nice to have

• SQL, Power BI, or GCP experience.
• Background in logistics/e-commerce and multi-market operations.

Culture & Benefits

• Work at the intersection of fintech and e-commerce on a fast-growing digital product.
• Real ownership and direct influence over strategic decisions.
• International and cross-functional environment alongside leading experts.
• Space to experiment with new technologies, including AI tooling.
• Investment in professional development, training, and career growth.
• B2B type of cooperation.