Director, Trust & Safety (GIPHY)

TL;DR

Director, Trust & Safety (GIPHY): Overseeing support and moderation teams to define strategic vision, mitigate risk, and ensure platform compliance with global regulations. Focus on scaling moderation workflows, implementing AI-driven content policies, and managing cross-functional collaboration with legal and product teams.

Location: Must be based in New York City, New York

Salary: $190,000–$210,000 per year

Company

hirify.global is a global creative platform connecting artists and professionals, while GIPHY serves as a leading hub for GIF discovery and creation.

What you will do

• Define and execute the strategic vision for the Trust & Safety department, including roadmap and goal setting.
• Lead and mentor a high-performing team of content moderation contractors.
• Scale moderation services by improving workflows, tools, and processes to handle increasing content volume.
• Collaborate with engineering, legal, and product teams to implement risk-mitigation features.
• Oversee the creation and maintenance of global content policies, including advertising and IP enforcement.
• Manage relationships with law enforcement, external vendors, and legal stakeholders.

Requirements

• 7+ years of hands-on experience in content moderation and trust & safety.
• Expertise in global regulations such as GDPR, TCO, DSA, and OSA.
• Proven experience in strategic planning, budgeting, and cross-functional leadership.
• Strong understanding of moderation methods including hash matching, machine learning, and AI services.
• Demonstrated ability to leverage data analytics for decision-making and reporting.
• Experience managing vendor relationships and legal escalations.

Culture & Benefits

• Competitive compensation package including annual incentives.
• Comprehensive health, wellness, and financial benefits.
• Supportive environment that celebrates diversity and inclusion.
• Commitment to continuous growth and learning from challenges.
• Opportunity to work on industry-leading products at a cutting-edge technology company.