Senior ServiceNow CSM Architect (ServiceNow)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Senior ServiceNow CSM Architect (ServiceNow): Leading the design, implementation, and delivery of complex ServiceNow solutions for federal clients with an accent on CSM modules, system integrations, and automation workflows. Focus on providing expert technical guidance, ensuring security and compliance, and mentoring team members to drive project success.
Location: Must reside in and perform work from the United States
Salary: $144,381–$245,448
Company
is a global advisory and technology services provider that combines deep expertise with technology to solve complex challenges for clients.
What you will do
- Lead requirements discovery and design scalable ServiceNow and integrated technology solutions.
- Translate business processes into detailed technical designs aligned with project goals.
- Serve as a trusted technical advisor on platform capabilities, customization, and best practices.
- Conduct code reviews and oversee integrations and automation workflows.
- Define and enforce security and compliance requirements for all technical deliverables.
- Mentor team members and contribute to knowledge sharing across the practice.
Requirements
- US Citizenship is required for this federal contract position.
- Active Public Trust Clearance (any agency) is required; must be able to obtain a DHS Public Trust clearance.
- Must reside in and perform work from the United States.
- 12+ years of experience implementing or architecting ServiceNow solutions.
- 3+ years of experience in Customer Service Management (CSM).
- Required Certifications: ServiceNow Certified System Administrator, ServiceNow Certified Application Developer, and Certified in CIS - Customer Service Management.
Culture & Benefits
- Support for 100% remote work within the US.
- Equal opportunity employer committed to a diverse and inclusive workplace.
- Access to professional development and career growth opportunities.
- Comprehensive benefit offerings in accordance with the Transparency in Coverage Act.
- Collaborative environment focused on solving complex, high-impact challenges.
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