Director, Operational Resilience – Resilience by Design

TL;DR

Director, Operational Resilience – Resilience by Design: Building and embedding a new Resilience Operating Model across the Group, with an accent on integrating resilience principles into the design and delivery of critical business services. Focus on operationalising regulatory controls, service mapping with impact tolerance setting, and driving resilience governance with cross-functional influence across Risk, Technology, and Third Party Risk Management.

Company

London Stock Exchange Group (hirify.global) is a leading global financial markets infrastructure and data provider.

What you will do

• Design and implement the group Resilience Target Operating Model, embedding resilience principles across the end-to-end of service offerings.
• Operationalise resilience controls and processes to meet regulatory requirements.
• Develop and execute methodologies for Important Business Service framework requirements, including service identification, service mapping, and impact tolerance setting.
• Support resilience governance, including oversight of policy implementation, compliance, and escalation/decision-making for resilience and underlying operational risk.
• Create and drive metrics, KPIs, and reporting on asset dependencies (technology, data, suppliers) and perform “so what?” analysis to prioritise remediation.
• Represent the Group in regulatory and industry meetings and conduct peer-to-peer benchmarking.

Requirements

• Strategic alignment of resilience initiatives with enterprise goals and regulatory mandates.
• Expertise in risk assessment and scenario planning for operational risks, including cyber, third-party, and systemic risks.
• Experience with service mapping and defining acceptable disruption thresholds (impact tolerance).
• Deep regulatory knowledge of FCA, PRA, DORA, and Basel principles for operational resilience.
• Proven ability to oversee third-party/outsourcing risks and ensure resilience across vendor ecosystems.
• Leadership and cross-functional influence across Risk, Technology, Third Party Risk Management, and business divisions.

Culture & Benefits

• Annual bonus plan eligibility (target bonus % commensurate with role level).
• Competitive annual gross base salary range: zł245,700–zł409,500 (geography may affect the range).
• Benefits program eligibility for hirify.global roles (excluding internships), with country-specific benefits available during the application process.
• Healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.

Hiring process

• Interviews to discuss role fit and review benefits details by country.
• Assessment of strategic, regulatory, and operational resilience experience through discussions and evaluations.

Location: POL-Gdynia-3T Office Park, Tower C

Salary: zł245,700–zł409,500 gross base annually