Account Manager (Fintech)

TL;DR

Account Manager (Fintech): Nurturing and maintaining long-term relationships with enterprise merchants with an accent on strategic payments consulting and revenue growth. Focus on analyzing merchant performance, driving product adoption, and collaborating across internal teams to ensure an outstanding merchant experience.

Location: Must be based in or able to commute to New York or San Francisco (Hybrid: 3 days/week in office)

Company

Checkout.com is a global fintech company powering digital payments for major brands like eBay, Klarna, and Sony through a flexible, cloud-based platform.

What you will do

• Craft merchant-specific account development plans focused on revenue generation.
• Build high-touch, consultative relationships with enterprise merchants through regular communication.
• Provide expert guidance to merchants on global payment strategies.
• Analyze merchant payment performance and provide actionable recommendations to improve revenue.
• Collaborate with Sales, Integration, Support, Legal, and Engineering teams to ensure seamless merchant experiences.
• Understand and leverage the full suite of company products and partner networks to meet merchant needs.

Requirements

• 2+ years of experience in a PSP, Acquirer, or similar payments organization.
• Proven experience in B2B Enterprise Account Management or Relationship Management within the FinTech/Payments industry.
• Strong knowledge of major e-commerce and payment technologies, players, and future trends.
• Strategic problem-solving skills with excellent project management capabilities.
• Ability to influence at all levels within an external organization.
• Customer-driven mindset with the ability to manage multiple opportunities simultaneously.

Culture & Benefits

• Hybrid working model with three days per week in the office to support collaboration.
• Opportunity to work at a high-growth, Forbes Cloud 100 fintech company.
• Collaborative, performance-obsessed team environment.
• Focus on diversity, inclusion, and professional growth.
• Supportive environment with ownership and meaningful challenges from day one.