Sr. Global Event Manager (SaaS)

TL;DR

Sr. Global Event Manager (SaaS): Leading event content strategy, agenda architecture, and production readiness for flagship and internal B2B events with an accent on executive speaker experience and cohesive attendee journeys. Focus on translating business priorities into high-quality event experiences, overseeing production standards, and managing complex cross-functional workstreams.

Location: Remote (US). Not eligible for hire in CA, CT, NJ, NY, PA, and WA.

Salary: $106,320 - $156,300 (depending on location)

Company

Twilio provides innovative communication solutions and empowers developers worldwide to craft personalized customer experiences.

What you will do

• Lead content strategy, session architecture, and speaker experience across priority Global Events programs.
• Translate business objectives and product priorities into cohesive narratives for keynotes, breakouts, and workshops.
• Develop agenda frameworks in partnership with flagship events teams to ensure alignment with GTM priorities.
• Define and maintain production standards for livestream, on-demand content, and onsite experiences.
• Oversee speaker readiness strategy, including rehearsal planning, deck reviews, and onsite support for executives.
• Manage production partners and AVL collaboration, defining technical requirements and reviewing scopes.

Requirements

• 7+ years of experience in event content strategy, production, or large-scale B2B event programming.
• Experience serving as an internal Executive Producer for complex events with multiple stages and stakeholders.
• Proven track record of building event strategies that connect business priorities to attendee experience.
• Strong project management skills, including creating workbacks, playbooks, and operating models.
• Excellent communication and executive presence for influencing senior leaders.
• Must be based in the US, excluding CA, CT, NJ, NY, PA, and WA.

Nice to have

• Experience supporting large-scale technology, SaaS, or developer-focused events.
• Proficiency with tools like Sessionboard, Swoogo, RainFocus, or Airtable.
• Experience partnering with Product Marketing on keynote narratives and product launches.

Culture & Benefits

• Remote-first work environment with a strong culture of global inclusion.
• Competitive pay and eligibility for equity and corporate bonus plans.
• Comprehensive health care insurance and 401(k) retirement account.
• Generous time off, including paid sick, personal, and parental leave.
• Wellness leave and a focus on work-life balance.