Product Director (Web3)

TL;DR

Product Director (Web3): Leading the compliance product strategy to enhance user trust and experience with an accent on onboarding, identity verification, and risk-based user journeys. Focus on designing scalable, audit-ready solutions that balance regulatory requirements with seamless user conversion and operational efficiency.

Location: Must be based in Singapore (Onsite)

Company

A leading global crypto exchange and developer of the OKX Wallet, dedicated to providing secure access to crypto markets and decentralized applications.

What you will do

• Own the end-to-end product strategy and roadmap for user onboarding and verification flows.
• Identify and eliminate friction points in customer journeys caused by regulatory or risk controls.
• Collaborate with Compliance, Engineering, and Operations to translate complex policies into scalable product solutions.
• Utilize data, research, and experimentation to drive product decisions and prioritize improvements.
• Balance user experience, business growth, and regulatory obligations across cross-functional teams.
• Ensure all product solutions are transparent, scalable, and audit-ready.

Requirements

• 5+ years of product management experience in fintech, platforms, or highly regulated environments.
• Fluent in English and Mandarin.
• Strong analytical skills with experience in A/B testing and funnel optimization.
• Proven ability to translate abstract regulatory requirements into actionable product designs.
• Experience working within complex ecosystems and balancing competing stakeholder priorities.
• User-first mindset with a focus on creating seamless, intuitive experiences.

Culture & Benefits

• Competitive total compensation package.
• Comprehensive insurance coverage for employees and their dependents.
• Opportunity to work in a fast-paced, innovative environment within the global crypto industry.
• Collaborative culture driven by core principles of integrity and execution.