SMB Community Manager

TL;DR

SMB Community Manager (Marketing): Building and scaling the French Canvassador programme and SMB community to drive user advocacy and growth with an accent on event facilitation, strategic partnerships, and community-led acquisition. Focus on connecting community engagement metrics to business outcomes like MAU growth and ARR in the French market.

Location: Must be based in Paris, France (Hybrid role).

Company

Canva is a global design platform redefining how the world experiences design through a powerful, professional, and accessible tool.

What you will do

• Launch and scale the French Canvassador programme to build a network of SMB ambassadors.
• Host high-impact events across France, including workshops and community labs.
• Develop strategic partnerships with SMB networks, accelerators, and government programmes.
• Collaborate with Growth Marketing, SEO, and Content teams on localized campaigns.
• Track and communicate community impact on MAU growth, engagement, and ARR.

Requirements

• Fluent in French (native or equivalent) and confident in English.
• Experience growing and engaging SMB audiences with a track record of community-led growth.
• Proven ability to build or scale ambassador programmes and grassroots campaigns.
• Comfortable facilitating events, workshops, and flagship activations.
• Analytical mindset with the ability to track KPIs and connect community activity to business outcomes.
• Must be based in Paris to work from the local office hub.

Culture & Benefits

• Flexible work environment balancing in-office and remote work.
• Opportunity to work within a fast-paced, ownership-driven international team.
• Focus on professional growth and making design accessible to everyone.
• Collaborative culture that celebrates diverse skills and backgrounds.