Senior Solutions Engineer (AI)

TL;DR

Senior Solutions Engineer (AI): Shaping the future of AI-powered solutions in the enterprise space with an accent on pre-sales engineering, product strategy, and enterprise architecture. Focus on driving value-based solutioning and integration of Decagon’s AI-native platform into complex customer ecosystems.

Location: London

Compensation: £145K - £190K

Company

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience.

What you will do

• Serve as a technical advisor and trusted consultant to enterprise prospects and customers.
• Partner with Account Executives to discover and qualify solutions.
• Create and architect generative AI experiences for customers.
• Develop custom demonstrations tailored to customer needs.
• Communicate complex technical concepts to diverse stakeholders.
• Collaborate effectively with team members.

Requirements

• 4-6 years of customer-facing experience in a sales engineering role.
• Strong interpersonal and teamwork skills.
• Functional understanding of GTM systems and workflows.

Nice to have

• 2+ years of AI sales engineering experience.
• Experience in a high-growth startup environment.

Culture & Benefits

• Medical, dental, and vision benefits.
• Take what you need vacation policy.
• Daily lunches, dinners, and snacks in the office.