Senior Marketing Operations Manager (SaaS)

TL;DR

Senior Marketing Operations Manager (SaaS): Driving operational excellence across the marketing organization, including optimizing the marketing tech stack, managing lead lifecycles, and building reporting frameworks. Focus on implementing process improvements, leveraging AI to enhance efficiency, and aligning marketing, sales, and finance.

Location: Based in the San Francisco Bay Area or Austin, Texas, with flexibility for hybrid work.

Company

hirify.global is a software-as-a-service company that provides seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes for the leisure and attractions industry.

What you will do

• Define operational priorities in partnership with marketing leadership, aligning with broader GTM and business goals.
• Manage and optimize the marketing tech stack, ensuring consistency and scalability.
• Implement and maintain lead lifecycle processes, including scoring, routing, and multi-touch campaign attribution.
• Build standardized dashboards and reporting frameworks to monitor and analyze marketing performance.
• Reconcile and track against the marketing budget and forecasting, working closely with finance.
• Identify and implement process improvements, including integrating AI to enhance efficiency and accuracy.

Requirements

• Experience in marketing operations or revenue operations within a high-growth SaaS environment.
• Proficient in lead lifecycle management and comfortable mapping complex system flows.
• Data-driven with experience building dashboards and reporting frameworks.
• Comfortable collaborating cross-functionally with finance and revenue operations.
• Exceptional organizational skills.
• Detail-oriented and pragmatic, able to balance precision with agility.

Culture & Benefits

• 20 days of PTO, 10 sick days, and local paid Bank Holidays.
• 4 hirify.global Recharge days per year.
• Free medical insurance for the employee.
• 401(K) Plan with a 100% match on contributions up to 5%.
• Highly flexible work environment with an All Access pass to WeWork depending on your location.

Hiring process

• Initial call with the Talent Acquisition Manager.
• Interview with the VP of Marketing.
• Loop Interviews with the wider hirify.global team.
• Marketing Assessment Presentation.