Jobs at PolyAI

All open roles at PolyAI in one place - salaries, locations, work format and one-click apply.

Offices & locations

New York Vancouver

Working at PolyAI

PolyAI builds AI voice assistants that automate customer service across web chat, WhatsApp and email. Explore engineering, product, marketing and sales roles.

What PolyAI builds

PolyAI develops lifelike voice assistants that let customers lead the conversation, automating customer service for enterprises. Its Agentic Dialog Platform, trained on more than a billion enterprise conversations, lets businesses build, run and adapt dialog agents at scale across voice, web chat, WhatsApp, email and SMS through its Agent Studio product. The open roles reveal the delivery and go-to-market work behind this: forward-deployed AI and agent-design engineers who deploy voice agents for enterprise clients, product designers and product marketers, plus growth, communications, sales, account-management and GTM-enablement teams.

Frequently asked questions

Where are PolyAI's roles based?

Postings are based in New York and Vancouver, with additional US and UK-based positions and remote options across the United States and Canada.

Does PolyAI offer remote work?

Yes. Sampled postings include remote roles in the United States and Canada alongside office-based locations.

Which teams are hiring?

Hiring spans AI engineering (forward-deployed and agent-design), product design, product marketing, growth, communications and PR, sales, account management, and partner, GTM and program management.

What does PolyAI build?

An Agentic Dialog Platform, delivered through Agent Studio, whose lifelike voice assistants automate enterprise customer service across voice, web chat, WhatsApp, email and SMS. The platform is trained on more than a billion enterprise conversations.