AI Outcome Customer Engineer (AI)

TL;DR

AI Outcome Customer Engineer (AI): Integrating AI models with connectors and data pipelines for enterprise customers with an accent on technical design and secure integration. Focus on diagnosing customer implementation issues, troubleshooting deployment blockers, and translating field feedback into product features.

Location: Must be based in New York, NY or Austin, TX, USA

Salary: $183,000–$266,000

What you will do

• Lead upfront enterprise technical design and assess project feasibility during technical evaluation.
• Integrate AI models with connectors and data pipelines.
• Diagnose and troubleshoot customer implementation issues and deployment blockers.
• Debug code-level issues and identify product bugs.
• Ensure secure and compliant integrations.
• Translate field feedback into specific feature requests.

Requirements

• Senior-level experience in software engineering.
• Proficiency in Python, Java, or C++.
• Experience with AI/ML model deployment and data pipelines.
• Strong skills in system design and API integration.
• Experience with cloud infrastructure and identity management.
• Current residence or ability to work from New York, NY or Austin, TX, USA