Workplace Technology Lead (IT)

TL;DR

Workplace Technology Lead (IT): Own New York’s workplace technology end to end, including onboarding technology, AV/conferencing, office buildout tech, and local hardware lifecycle with an accent on hands-on on-site execution and program-managing physical installs. Focus on keeping vendors, installers, and acceptance tests aligned while ensuring secure, reliable workplace infrastructure for staff and guests.

Company

Legora builds an AI-native workspace that helps legal teams run faster and with greater precision.

What you will do

• Own New York workplace technology end to end: day-to-day experience for staff and guests, leading Workplace Technology Staff where present and building the team where needed.
• Run technology-side new-hire onboarding on-site: device staging, account/access provisioning, day-one setup, and in-person enablement for workplace tools.
• Own the AV and conferencing estate for meeting rooms, all-hands, and events.
• Program-manage office buildouts’ physical systems (cameras, badge/access control, structured cabling): oversee installers, manage vendors to standards and acceptance tests, and ensure correct network bring-up and ongoing availability.
• Manage local hardware lifecycle (provisioning, stock, repairs, returns) and act as the top escalation point above first-line support.
• Resolve local requests via the shared service desk with common SLAs and automated routing; forecast and oversee local technology spend with Finance.

Requirements

• 6+ years across IT/workplace technology, AV, or facilities-adjacent technical operations, including running on-site buildouts end to end.
• Comfort owning a site and incubating it as the sole technologist before scaling the team.
• Program-management mindset: scope fit-outs, keep installers/vendors/timelines on track, and own budget forecasting.
• On-site role: five days on-site in New York (cannot stage desks or recover meeting rooms remotely).
• Hands-on presence and calm leadership when events or VIP visits depend on technology.
• Standards-minded approach to make each buildout cleaner and higher quality than the last.

Nice to have

• AV and conferencing at scale (room design, signal flow, acceptance testing) with tools like Neat and Zoom Rooms.
• Technical program management of physical installs (structured/low-voltage cabling and commissioning).
• Physical-security infrastructure experience (badge/access control and camera/CCTV, e.g., Verkada).
• Office network fundamentals (e.g., Meraki and local network spine) with the IT Systems team.
• Endpoint and onboarding logistics (macOS provisioning, Jamf / Apple Business Manager, staging hardware) and tools like 1Password.
• Experience with ITSM/service-desk platforms and AI-assisted automation (e.g., Serval, ServiceNow, Jira Service Management, Freshservice).

Culture & Benefits

• Global collaboration with teams and clients across Europe, APAC, and North America.
• Comprehensive benefits and tools for success, including medical/dental/vision plans (Aetna, Kaiser Permanente, MetLife, Vision Care) and HSA/Healthcare FSA options.
• 401(k) with generous company match, life insurance + STD/LTD, and unlimited PTO.
• Family support including generous parental leave and Dependent Care FSA; free access to Maven Clinic and One Medical membership.
• Pre-tax commuter benefits and additional voluntary benefits such as identity protection (Aura) and legal coverage (MetLife).
• In-person environment at the Union Square office with company-provided lunch daily.

Hiring process

• Applications reviewed from late July/early August due to summer holidays.
• Interview steps and evaluations are not specified in the posting.