Onboarding Specialist (IT)

TL;DR

Onboarding Specialist (IT): Managing user entry and exit workflows, access rights, and documentation for the Department of Veterans Affairs Data Modernization initiative with an accent on audit support, compliance, and process consistency. Focus on maintaining Jira/Confluence documentation, ensuring 508 accessibility standards, and supporting complex configuration management tasks.

Location: Must be based in the United States

Salary: $120,000 - $140,000 Annually

Company

hirify.global is a technology services firm dedicated to transforming government IT through innovative solutions that improve agency operations and citizen services.

What you will do

• Lead end-to-end onboarding and offboarding workflows for users.
• Administer access rights and maintain role-based access records.
• Support recurring audits by collecting and collating necessary evidence and documentation.
• Oversee Jira and Confluence content, ensuring version control and organizational alignment.
• Review and remediate user-facing documentation to meet 508 accessibility standards.
• Identify workflow inefficiencies and recommend process improvements.

Requirements

• Must be based in the United States
• Bachelor’s degree in Business Administration, IT, or related field
• 8+ years of experience in business analysis, project management, or onboarding
• Experience with Configuration Management
• Ability to obtain and maintain a suitability/Public Trust clearance
• Strong analytical and communication skills

Nice to have

• Experience in government, healthcare, or finance environments
• Proficiency with Jira, Confluence, ServiceNow, and SharePoint
• Background in migration support and platform enhancements

Culture & Benefits

• Flexible work environment
• Access to Learning & Development platform with certification support
• Employee Assistance Program (EAP)
• Pet insurance and corporate discounts
• Referral bonus and internal mobility programs

Hiring process

• Virtual video interview with hiring manager (camera required)
• Enhanced biometrics ID verification
• Background check including criminal history, education, and employment verification