Customer Success Analytical Consultant (FMCG)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Customer Success Analytical Consultant (FMCG): Driving client loyalty and business growth for FMCG companies through data-driven insights and platform expertise with an accent on category development and consumer buying behavior. Focus on delivering actionable recommendations, training clients on cloud-based data tools, and leveraging AI to enhance analytical quality and engagement.
Location: Must be based in Oslo, Norway (Hybrid role)
Salary: 555,500 – 900,000 NOK per year
Company
is a global leader in consumer intelligence, providing comprehensive insights into buying behavior and retail trends through advanced analytics and state-of-the-art platforms.
What you will do
- Improve client engagement and satisfaction by providing expert support on data platforms and analytical tools.
- Develop business issue analyses and category presentations to deliver actionable insights.
- Train clients on the cloud-based Discover platform to maximize tool usage and understanding.
- Generate sales leads by identifying new business opportunities within your client portfolio.
- Deliver thought leadership through webinars, newsletters, and client events.
- Contribute to a positive and collaborative team culture within the Nordic office.
Requirements
- Minimum 2-3 years of experience in the FMCG industry in business analysis, market research, or category management.
- Fluent in Norwegian and strong Business English (verbal and written).
- Commercial degree in Economics with proven academic results.
- Advanced proficiency in Microsoft Excel and PowerPoint.
- Experience in conducting presentations and transforming data into compelling narratives.
- Ability to use AI tools to enhance the speed and quality of insights.
Culture & Benefits
- Flexible working hours and hybrid work options.
- Comprehensive onboarding and internal training programs.
- Access to professional learning platforms like LinkedIn Learning.
- Employee Assistance Program (EAP) and volunteer time off.
- Dynamic work environment with opportunities to engage with global and local industry leaders.
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