Senior CX Manager (CRO)

TL;DR

Senior CX Manager (CRO): Driving conversion rate optimization and personalization strategies for strategic client accounts with an accent on A/B testing and data-driven insights. Focus on optimizing conversion funnels, managing cross-functional teams, and translating technical data into business value.

Location: World, Remote

Salary: 28,000-52,000 EUR / Year

Company

Specialized IT consulting partner with 18 years of experience helping clients make the right decisions in a fast-moving market.

What you will do

• Lead CRO and personalization initiatives for strategic client accounts to drive growth.
• Execute A/B and multivariate testing and personalization strategies across digital channels.
• Configure customer experience platforms, CRM, and marketing automation systems impacting conversion funnels.
• Analyze complex web analytics and user behavior data to generate actionable insights.
• Coordinate cross-functional teams and manage stakeholders to deliver projects aligned with ROI goals.
• Handle budgeting, forecasting, and performance measurement of optimization initiatives.

Requirements

• Proven experience as a CRO & Personalization Lead managing strategic accounts.
• Expertise in A/B testing and data-driven optimization.
• Deep understanding of CRM and marketing automation tools.
• Strong analytical skills to interpret complex data and user behavior.
• Experience in stakeholder management and coordinating cross-functional teams.
• Commercial mindset with experience in budgeting and forecasting.

Culture & Benefits

• Annual training budget to support professional growth.
• Referral bonuses for bringing in new talent.
• Special discounts and flexible options.
• Team-oriented culture within a dynamically growing international company.
• Opportunity to work on challenging projects with significant learning potential.