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2 дня назад

Senior Solutions Consultant (AI)

Формат работы
hybrid
Тип работы
fulltime
Грейд
senior
Английский
c1
Страна
Argentina
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR

Senior Solutions Consultant (AI): Designing AI-powered CX strategies and scalable cloud architectures for enterprise clients in the SOLA region with an accent on experience orchestration and CCaaS. Focus on translating complex business challenges into AI-enabled customer experience transformations and driving ROI for C-level stakeholders.

Location: Buenos Aires, Argentina (Flexible-first culture)

Company

hirify.global is an AI-powered experience orchestration platform used by over 8,000 organizations worldwide to create better customer and employee experiences.

What you will do

  • Partner with Sales and customers to design AI-powered CX strategies and solutions.
  • Lead consultative discovery sessions focused on business outcomes, customer journeys, and experience gaps.
  • Deliver compelling demos and presentations tailored to both business and technical stakeholders.
  • Design scalable architectures including CCaaS, AI capabilities, integrations, APIs, and cloud ecosystems.
  • Identify and articulate AI use cases across the customer journey, including self-service and personalization.
  • Build business cases clearly linked to ROI, operational efficiency, and customer loyalty.

Requirements

  • Proven experience in pre-sales, solutions consulting, or solution architecture.
  • Strong understanding of CX, CCaaS, and customer journey orchestration.
  • Experience positioning AI capabilities in CX, such as bots, agent assist, and GenAI.
  • Solid knowledge of cloud architectures, APIs, and integrations.
  • Experience engaging with enterprise clients and C-level stakeholders.
  • Fluent English required.

Nice to have

  • Experience in Argentina and/or Chile markets.

Culture & Benefits

  • Work with AI at enterprise scale, with over 150 new AI features released in the last fiscal year.
  • Flexible-first culture with global team collaboration.
  • Growth opportunities through mentorship, learning programs, and leadership development.
  • Well-being resources, paid volunteer time, and August Free Fridays.
  • Regionally tailored programs for employees and their families.

Hiring process

  • Application review by Talent Acquisition and the hiring team.
  • Initial Zoom interview with a Talent Acquisition Partner.
  • Interviews with the hiring manager and other team members (maximum of five interviews).

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