Associate Claims Examiner (Cyber)

TL;DR

Associate Claims Examiner (Cyber): Monitoring high excess cyber claims and resolving low complexity claims with an accent on coverage analysis, investigation, and liability evaluation. Focus on maintaining accurate claim files, providing professional customer service, and collaborating with the claims team to ensure efficient resolution.

Location: Must be based in Richmond, VA

Salary: $57,900 – $79,600 (based on national hourly range of $27.84–$38.27/hr plus 10% incentive)

Company

hirify.global Group is a Fortune 500 holding company specializing in insurance, reinsurance, and advisory operations with a global presence.

What you will do

• Draft acknowledgment letters and conduct investigations into loss facts and damages.
• Confirm claim coverage by reviewing policies and supporting documentation.
• Evaluate information on liability and damages to determine insured exposure.
• Set reserves within authority levels and reconcile claim payments.
• Prepare claim reports and maintain files for closure.
• Provide professional customer service and support to team members.

Requirements

• US Work Authorization required (no visa sponsorship provided).
• High school degree required; college degree or professional designation preferred.
• Excellent written and oral communication skills.
• Ability to proactively self-manage a high-volume caseload.
• Intermediate proficiency with Microsoft Word, Excel, and PowerPoint.
• Ability to work collaboratively within a team environment.

Culture & Benefits

• Comprehensive health, dental, and vision insurance options.
• 401(k) plan with employer match contributions.
• Employee Stock Purchase Plan.
• Paid Time Off (PTO) and corporate holidays.
• Parental leave and disability insurance.