Security Analyst

TL;DR

Security Analyst: Supporting day-to-day Security Operations Center (SOC) activities across cyber and physical security domains with an accent on incident triage, alert monitoring, and client support. Focus on maintaining security infrastructure compliance, managing incident response workflows, and ensuring operational excellence through detailed reporting and documentation.

Location: Must be based in São Paulo, Brazil (Onsite)

Company

hirify.global is a global provider of enterprise software support, managed services, and AI-driven ERP solutions for major platforms like Oracle, SAP, and VMware.

What you will do

• Analyze cyber security alerts from SIEM and email security tools to perform initial incident triage and response.
• Monitor physical security systems including CCTV feeds and badge access controls to ensure facility safety.
• Handle L1 client tickets for security products, including intake, troubleshooting, and escalation.
• Prepare monthly SOC dashboards, reports, and maintain compliance KPIs.
• Participate in on-call rotations, shift handovers, and incident post-mortems.
• Maintain and update SOPs and runbooks for recurring security issues.

Requirements

• Must be based in São Paulo, Brazil
• 3-6 years of experience in a Security Operations Center (SOC) environment.
• Bachelor’s degree in Computer Science, IT, or a related field.
• Proficiency with SIEM tools, EDR/AV alert handling, and ticketing systems like ServiceNow.
• Understanding of network, endpoint, identity, and email security techniques.
• Ability to work flexible shifts, including nights, weekends, and holidays.

Nice to have

• CompTIA Security+ certification.
• Experience with Bitdefender GravityZone.
• Exposure to physical security operations and access control workflows.

Culture & Benefits

• Work in a fast-paced, global environment with a focus on innovation and client success.
• Collaborate with a diverse team of professionals across 23 countries.
• Opportunities for professional growth and learning new security technologies.
• Commitment to diversity and inclusion as an Equal Employment Opportunity Employer.