Support Engineer (SaaS)

#vacancy #support #georgia

🇬🇪 We're hiring a Support Engineer in Georgia!

If you're looking to grow your career in tech and enjoy solving problems, communicating with customers, and learning new technologies, this might be a great fit.

A little about LeverX: we're a global IT company with 20+ years of experience, 2,200+ specialists, and 1,500+ successful projects delivered for companies around the world, including Fortune 500 clients. We invest heavily in learning, knowledge sharing, and long-term career growth - our employees stay with us for an average of 4+ years.

In this role, you'll:
✔️ Support customers using a SaaS product via email and phone.
✔️ Investigate product behavior and troubleshoot non-standard issues.
✔️ Work with modern AI tools to improve support workflows.
✔️ Contribute to our internal knowledge base and collaborate with experienced teammates.

We're looking for someone with:
✔️ English at B2+ level.
✔️ Strong communication and problem-solving skills.
✔️ A customer-first mindset and curiosity to learn.

This role is a great opportunity if you'd like to build your career in technical support and grow into an L2 Support Engineer or even a Support Team Lead in the future.

📌 As part of the hiring process, we'll ask you to complete a short test task before the interview.

Interested? Feel free to apply at Показать контакты