Team Lead - Radar After Sales (Radar/RF)

TL;DR

Team Lead - Radar After Sales (Radar/RF): Leading the sustainment and lifecycle support of advanced radar systems with an accent on system availability and exceptional customer support. Focus on driving after-sales strategy, solving complex technical recovery challenges, and ensuring operational readiness of mission-critical defense systems.

Location: Abu Dhabi, AE

Company

hirify.global is a leading defense conglomerate focused on advanced technology and national security.

What you will do

• Lead and supervise the Radar After Sales team to ensure high system availability and successful lifecycle support for deployed systems.
• Define team priorities and monitor performance against contractual commitments and operational KPIs.
• Act as the primary interface for customers and internal stakeholders, coordinating engineering, supply chain, and field service.
• Drive troubleshooting and recovery strategies for complex technical issues affecting reliability and operational performance.
• Oversee service planning, spare parts readiness, repair workflows, and technical documentation updates.
• Establish and continuously improve after-sales processes, including incident management and root-cause analysis.

Requirements

• Bachelor’s or Master’s degree in Engineering or a related technical discipline.
• 10+ years of experience in technical support, ILS, or maintenance engineering, including 3+ years in leadership roles.
• Strong technical background in radar, RF, electronics, or mission-critical defense systems.
• Proven experience managing multidisciplinary teams and handling technical escalations in demanding programs.
• Ability to lead incident resolution and continuous improvement initiatives.
• Strong communication and stakeholder management skills for international environments.

Nice to have

• Experience in long-term sustainment and retrofit programs.
• Knowledge of operational support readiness or integrated support environments.
• Familiarity with maintenance documentation, spare parts management, and warranty handling.