Billing Specialist

TL;DR

Billing Specialist (Finance): Delivering billing and administrative services to carriers, agents, and policyholders with an accent on payment processing and SLA compliance. Focus on maintaining caseload accuracy, supporting system improvements, and ensuring high responsiveness in a fast-paced environment.

Location: Onsite in Cleveland, OH

Salary: $18.00 - $19.00 Hourly

Company

hirify.global is an insurance intermediary providing specialized billing and administrative services to the insurance industry.

What you will do

• Process bill payments and policy changes accurately and in a timely manner.
• Manage a caseload and ensure all Service Level Agreements (SLAs) are met.
• Collaborate with colleagues to maintain high service standards for Premium Accounting clients.
• Support corporate initiatives, including system improvements and special projects.
• Provide customized service support for new clients.

Requirements

• Experience using Excel.
• Experience communicating with clients via phone and email.
• Strong organizational skills and exceptional attention to detail.
• Ability to adapt quickly to ongoing changes in a fast-paced environment.
• Effective verbal and written communication skills.
• Must be based in or able to work onsite in Cleveland, OH.

Culture & Benefits

• Fast-paced and dynamic team environment.
• Commitment to equal employment opportunity and diversity.
• Supportive corporate culture focused on continuous system and service improvement.