Account Manager (Academic Publishing)

TL;DR

Account Manager (Academic Publishing): Managing new and existing customers in the academic, government, and healthcare sectors to maximize revenue in the Canadian market with an accent on strategic partnerships and consultative account management. Focus on designing long-term sales strategies for eBooks, Journals, and Open Access, and expanding professional stakeholder networks.

Location: Remote (Must have the right to reside and work in Canada). Travel expected: 30% to 50%.

Company

A leading academic publishing, business intelligence, and events business listed on the London Stock Exchange and member of the FTSE 100.

What you will do

• Design and implement 1-to-3-year sales strategies for eBooks, Journals, and Open Access within the assigned territory.
• Achieve and exceed annual sales targets to contribute to overall revenue and profit objectives.
• Plan and execute regular customer visits across the sales region, involving 30% to 50% travel.
• Cultivate sustainable and profitable relationships with industry stakeholders and key accounts.
• Analyze market trends, competitors, and customer feedback to identify growth opportunities.
• Maintain accurate customer and opportunity data within the company CRM.

Requirements

• 3-5 years of demonstrated successful account management experience.
• Must have the right to reside and work in Canada.
• Fluency in English.
• Strong business acumen and orientation toward profitability.
• Proven ability to analyze complex hirify.globaltion and solve problems independently.
• Excellent oral communication and listening skills.

Nice to have

• French language skills.
• Experience in academic library markets and understanding of Open Access and eBooks.

Culture & Benefits

• Competitive salary and a 35-hour work week.
• Flexible working culture with a strong emphasis on work-life balance.
• Comprehensive benefits including medical, vision, and paid parental leave.
• 401(k) match and ample paid time off, including additional discretionary days for Christmas.
• Bespoke training and professional development plans.
• 4 volunteering days per year.