Renewals Specialist (SaaS)

TL;DR

Renewals Specialist (SaaS): Driving customer adoption, satisfaction, and retention for enterprise accounts with an accent on subscription renewal and revenue growth. Focus on managing enterprise-level portfolios, negotiating contracts, and partnering with cross-functional teams.

Location: Remote (Texas, USA). Candidates must be authorized to work in the United States

Company

A category-leading enterprise software company specializing in automation and AI-powered productivity.

What you will do

• Manage and grow enterprise account renewals to ensure long-term business success and subscription revenue.
• Build strong client relationships and act as a trusted advisor providing strategic insights.
• Educate customers on how automation solutions benefit their business operations and bottom line.
• Collaborate with cross-functional teams to translate customer needs into actionable solutions.
• Negotiate with procurement departments to ensure timely and successful contract renewals.
• Identify growth opportunities within existing accounts to expand the platform's footprint.

Requirements

• 2-4 years of experience in renewals, sales, or account management within a tech or SaaS environment.
• Proven ability to manage enterprise-level client portfolios and build long-term relationships.
• Experience using Salesforce and LinkedIn Sales Navigator for account management.
• Strong negotiation skills and ability to overcome roadblocks in customer interactions.
• Must be authorized to work in the United States.

Culture & Benefits

• Flexible work arrangements including remote, hybrid, or office-based options depending on team needs.
• Inclusive workplace that values diverse backgrounds and provides equal opportunities.
• Dynamic environment in a fast-moving growth company focused on transformative automation.
• Reasonable accommodations provided for candidates upon request.