Salesforce QA Analyst (SFMC)

TL;DR

Salesforce QA Analyst (SFMC): Ensuring the quality and performance of marketing automation campaigns, emails, journeys, and integrations with an accent on SFMC components like Email Studio and Journey Builder. Focus on validating dynamic content, AMPscript, and API integrations to optimize campaign delivery and customer engagement.

Location: Hybrid in Greater Toronto Area (GTA), Canada (office attendance average 4 days a week)

Salary: $39,750 — $66,250 CAD

Company

hirify.global is a leading global creative company, part of WPP, that combines brand experience, customer experience, and commerce to drive growth for blue-chip clients.

What you will do

• Develop and execute comprehensive test plans, test cases, and scripts specifically for Salesforce Marketing Cloud (SFMC).
• Perform functional, integration, regression, and UAT testing across Email Studio, Journey Builder, and Automation Studio.
• Validate email templates, personalization, dynamic content, AMPscript, and data extensions.
• Verify REST/SOAP API integrations between SFMC and external systems like Salesforce CRM and third-party platforms.
• Test marketing automations, triggers, and audience segmentation logic to ensure accuracy.
• Identify and track defects using JIRA while collaborating with marketing and development teams to resolve issues.

Requirements

• 2+ years of experience in QA testing for Salesforce Marketing Cloud (SFMC) or similar email marketing platforms.
• Hands-on experience testing AMPscript, SSJS, SQL queries, and dynamic content.
• Proficiency in validating SFMC API integrations and using tools like Postman, Selenium, or TestRail.
• Strong understanding of email rendering across various devices, browsers, and clients.
• Knowledge of email deliverability and compliance standards including CAN-SPAM, GDPR, and CASL.
• Ability to work in an Agile environment with strong attention to detail.

Culture & Benefits

• Hybrid work model fostering creativity and collaboration with a primary office presence.
• Opportunity to work with a global network of 26,000 talented people across 55+ markets.
• Inclusive culture committed to respect and equal opportunity for all employees.
• Engagement with high-profile global brands and industry-leading marketing technology.