Customer AI Strategist (AI)

TL;DR

Customer AI Strategist (AI/SaaS): Guiding enterprise marketers to build and implement AI Marketing strategies to drive measurable results with an accent on strategic advisory, data translation, and high-level account management. Focus on shaping AI adoption roadmaps, solving complex optimization challenges, and translating data into executive-level insights.

Location: Hybrid in New York

Company

hirify.global is an AI-powered SaaS platform that helps Fortune 500 brands manage AI brand safety and engage consumers through personalized AI marketing experiences.

What you will do

• Serve as a senior advisor to customer executives, shaping their AI Marketing adoption roadmaps.
• Own strategic relationships with key accounts, delivering executive insights and tailored optimization plans.
• Analyze AI, SaaS, and SEO trends to provide forward-looking market intelligence to clients.
• Codify customer engagement patterns into internal best practices and thought leadership playbooks.
• Partner cross-functionally with product and operations teams to align customer feedback with the roadmap.

Requirements

• 5+ years of experience in customer-leading roles (TAM, consulting, analyst) or analytical experience in SaaS.
• Proven expertise in data analysis and optimization.
• Ability to translate complex data into meaningful business strategies and recommendations.
• Proficiency with analytics tools, including Excel, SQL, and BI dashboards.
• Strong communication and presentation skills for interacting with executive stakeholders.
• Bachelor’s degree in a technical, business, or finance-related field.

Nice to have

• Background in SEO, keyword strategy, and organic growth.
• Experience in digital marketing or campaign performance analysis.
• Familiarity with prompt engineering and Large Language Model (LLM) behavior.
• Prior experience in marketing operations or conversion optimization.

Culture & Benefits

• Opportunity to join a fast-moving Series A startup at the center of the AI revolution.
• Immediate ownership and impact within a team of mar-tech industry veterans.
• True meritocracy with significant career growth upside as the business scales.
• Environment focused on grit, resourcefulness, and high-quality craftsmanship.