Director, People Operations & Enablement (Fintech)

TL;DR

Director, People Operations & Enablement (Fintech): Building and scaling a world-class People Operations function to support rapid global growth with an accent on process optimization and employee lifecycle management. Focus on leading shared service centers, driving change management, and leveraging data analytics to enhance operational excellence.

Location: Based in Singapore

Company

A unified payments and financial platform for global businesses, providing integrated solutions for accounts, payments, and treasury management.

What you will do

• Build and lead a scalable People Operations function to support headcount growth across global locations.
• Design, implement, and optimize people processes covering the entire employee lifecycle from onboarding to exit.
• Oversee the global shared service center to ensure high-quality and compliant HR service delivery.
• Develop key metrics and dashboards to measure the effectiveness of People Operations programs.
• Partner with senior leaders, Finance, Legal, and HRBPs to align people strategies with business goals.
• Drive the adoption of new HR technologies and automation to simplify and scale operations.

Requirements

• Experience in a scale-up environment across multiple geographies.
• Proven track record of leading and transforming a shared service center team.
• Proficiency in change management and metrics reporting to measure success.
• Ability to manage granular details while maintaining a strategic, big-picture perspective.
• Must be based in Singapore

Nice to have

• Experience in a global fintech or high-growth technology company.
• Prior experience with HR systems like Workday and process automation.
• Track record of successful onboarding program design and exit management at scale.
• Experience navigating complex regulatory environments and organizational transformation.

Culture & Benefits

• Opportunity to work in a fast-paced, high-growth environment with founder-like energy.
• Collaborative culture focused on first-principles thinking and ownership.
• Exposure to complex, high-visibility problems alongside world-class teammates.
• Commitment to diversity and equal opportunity employment.