Strategic Account Executive 4 (SaaS)

TL;DR

Strategic Account Executive 4 (SaaS): Leading relationships with growth and mid-market communications platform customers with an accent on protecting and growing revenue within regulated verticals. Focus on driving highly analytical and consultative sales cycles for large-scale, global, and compliance-heavy businesses.

Location: Remote (US). Not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC.

Salary: $132,192 - $183,600

Company

Twilio is a global leader in communications platforms that empowers businesses to craft personalized customer experiences through innovative API solutions.

What you will do

• Manage and expand key customer accounts within Regulated Verticals.
• Execute account strategies to consistently deliver revenue, gross margin, and gross profit results.
• Collaborate cross-functionally with product management, finance, support, and operations.
• Run disciplined, consultative sales cycles focusing on deep discovery and customer needs.
• Maintain accurate sales pipelines and forecasts using Salesforce.

Requirements

• 8+ years of total sales experience, with at least 3 years in major or strategic account sales.
• Expertise in managing quantitative, highly analytical products and solutions.
• Proven track record of delivering revenue growth for large-scale enterprise customers.
• Must be based in the US (excluding the restricted states mentioned in location).
• Bachelor’s Degree or equivalent professional experience.
• Excellent verbal and written communication skills.

Nice to have

• Experience with telecom, CPaaS, SMS aggregators, or global communications platforms.
• Domain expertise in Fintech, DevOps, security, or investment banking.
• Proven experience selling Software, SaaS, or PaaS solutions.

Culture & Benefits

• Remote-first work environment emphasizing global inclusion and connection.
• Comprehensive healthcare insurance and a retirement savings program (401k).
• Generous time off, including paid sick, personal, and parental leave.
• Eligible for commission and participation in the company equity plan.
• Strong culture of volunteering and community impact.