GSOC Manager (Security Operations Center)

TL;DR

GSOC Manager (Security Operations Center): Provide strategic leadership and operational oversight for 24/7 global security monitoring, incident response, and intelligence coordination with an accent on crisis management, life-safety/facility incident handling, and continuous improvement of GSOC capabilities. Focus on modernizing security technology workflows, aligning GSOC operations with enterprise risk management and compliance, and leading multi-site teams through high-pressure, real-time decision-making.

Location: Arlington, TX, United States

Company

hirify.global provides auto finance solutions through retail financing and commercial lending programs.

What you will do

• Lead GSOC operations across all shifts, ensuring consistent, high-quality monitoring and response.
• Oversee incident response protocols, escalation procedures, reporting, and post-incident analysis.
• Manage operational readiness for global incidents, including emergency events, safety concerns, and business disruptions.
• Direct real-time response to security incidents and coordinate with internal stakeholders and external partners.
• Drive GSOC strategy, technology modernization, KPI development, and alignment with enterprise security, risk management, and compliance.
• Lead, mentor, and develop GSOC personnel; establish training programs, performance standards, and staffing models.

Requirements

• Minimum 5 years of experience in corporate physical security, emergency operations centers, or military operations.
• Minimum 2 years leading multi-site security operations.
• Working knowledge of business continuity, crisis management, and risk intelligence.
• Experience using data analytics, reporting tools, and performance metrics to make informed decisions.
• Foundational knowledge of computer networking and telecommunications.
• Ability to operate in a 24/7 environment with rotating shifts and maintain on-call availability for escalations and high-priority incidents.

Culture & Benefits

• Generous benefits package available on day one, including 401K matching.
• Bonding leave for new parents (12 weeks, 100% paid).
• Tuition assistance and training opportunities.
• GM employee auto discount, community service pay, and nine company holidays.
• Rotating shift coverage and on-call availability to support critical incidents.

Hiring process

• Application review followed by interviews to assess leadership, incident response experience, and operational readiness for a 24/7 GSOC environment.