Manager, Sales Engineering (Fintech)

TL;DR

Manager, Sales Engineering (Fintech): Leading technical pre-sales and integration strategy for enterprise merchants with an accent on API-based payment solutions and cross-functional collaboration. Focus on driving revenue, architecting scalable integrations, and serving as the primary technical advisor for strategic accounts.

Location: Must be based in or able to commute to San Francisco, Atlanta, or New York (Hybrid: 3 days/week in office)

Company

A global leader in digital payment solutions powering transactions for major brands like eBay, Klarna, and Uber Eats.

What you will do

• Lead technical pre-sales discussions and deliver product demonstrations to enterprise prospects.
• Architect scalable payment solutions tailored to unique merchant business requirements.
• Act as the primary technical advisor for strategic enterprise accounts to drive revenue and upsell opportunities.
• Guide merchants through the full technical integration lifecycle from pre-sale to go-live.
• Serve as the voice of the merchant internally to influence product roadmaps and solve complex challenges.
• Collaborate with Product, Engineering, and Finance teams to ensure merchant success.

Requirements

• 5+ years of hands-on experience in the payments industry.
• Deep understanding of API-based integrations (REST/JSON) and development tools like Postman.
• Proven ability to build trust with both technical and non-technical stakeholders.
• Strong analytical and debugging skills with experience using logs and API diagnostic tools.
• Ability to distill complex technical concepts for business audiences.
• Must be based in or able to work from San Francisco, Atlanta, or New York.

Nice to have

• Previous experience as a Solutions Engineer, Sales Engineer, or Implementation Engineer.
• Degree in Computer Science, Engineering, or a related field.

Culture & Benefits

• Hybrid working model with 3 days per week in the office.
• Fast-paced, high-growth environment with opportunities for career-defining work.
• Collaborative team culture focused on ownership and high performance.
• Commitment to accessibility and inclusive working environments.