Forward Deployment Lead (AI)

TL;DR

Forward Deployment Lead (AI): Building and leading the Forward Deployment function from scratch to turn strategic enterprise customers into long-term expansion stories with an accent on technical enablement and deployment playbooks. Focus on leading on-site boot camps, mapping customer organizational dynamics, and codifying reusable use-case plays for scalable adoption.

Location: Remote (Europe). Visa sponsorship available for Germany; for other countries, existing right to work is required.

Company

hirify.global is an open workflow orchestration platform built for the new era of AI, enabling technical teams to automate faster with a mix of code and no-code.

What you will do

• Build and lead the Forward Deployment function and team from scratch, transitioning from a player-coach to a full leadership role.
• Define account selection, scope engagements, and execute 5-day on-site boot camps for enterprise customers.
• Map customer organizational dynamics to identify champions and decision-makers to drive adoption.
• Codify successful engagements into a reusable playbook library to make deployments faster and more scalable.
• Establish a critical feedback loop between field experience and Product teams to resolve technical blockers.

Requirements

• Proven experience in forward deployment, implementation leadership, or technical customer success at a high-growth B2B software company.
• Track record of driving measurable adoption outcomes on-site with large enterprise customers.
• Technical fluency in architecture and the ability to demo credibly to CTO-level stakeholders.
• Experience hiring, onboarding, and coaching technical customer-facing talent.
• English: Fluent (C1+) required.
• Must be based in or have the right to work in the listed European countries.

Nice to have

• Proficiency in additional European languages.
• Experience with automation, workflow, integration, or DevOps tools.
• Experience building new functions or operating models from scratch (zero-to-one leadership).

Culture & Benefits

• Equity ownership in a high-growth product company.
• Remote-first culture with regular team off-sites for bonding.
• Generous time off: 30 days of vacation in Europe plus public holidays.
• Professional growth budget of €1K per year for courses and coaching.
• Unlimited AI budget for productivity tools and $100/month to support open-source projects.