Director Of Wholesale Strategy & Operations (Retail)

TL;DR

Director Of Wholesale Strategy & Operations (Retail): Scaling and optimizing global retail and wholesale business with an accent on cross-functional execution and operational performance. Focus on evolving forecasting processes, managing complex commercial programs, and leveraging AI for business intelligence.

Location: Hybrid (Boston, MA)

Salary: $155,000 - $195,000

Company

WHOOP is a high-growth health and fitness technology company specializing in wearable performance trackers.

What you will do

• Lead cross-functional strategic initiatives across Sales, Operations, Finance, and Marketing.
• Manage commercial programs, timelines, and stakeholder communication to ensure efficient execution.
• Own and evolve wholesale forecasting processes to improve accuracy and identify risks.
• Develop reporting frameworks and executive-level reviews for retailer performance and operational KPIs.
• Coordinate complex contract negotiations and retailer onboarding with Legal and Finance teams.
• Implement AI, automation, and data tooling to enhance operational workflows and decision-making.

Requirements

• 10+ years of experience in strategy, operations, or consulting within high-growth consumer, tech, or retail organizations.
• Proven track record of leading complex cross-functional initiatives with measurable business impact.
• Strong analytical skills with experience in forecasting, operational planning, and KPI development.
• Advanced proficiency in Excel/Google Sheets and BI tools such as Tableau, SQL, or Sigma.
• Experience leveraging AI tools and automation to improve operational efficiency.
• Must be based in or able to work in a hybrid capacity in Boston, MA.

Culture & Benefits

• Competitive base salary combined with a generous equity package.
• Inclusive environment that values character and diversity as much as experience.
• Focus on health, fitness, and high performance.
• Ownership-driven culture where employees share in the company's long-term growth through equity.